Effective Date: September 6, 2026

Pep Glow Life (“Pep Glow Life,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit PepGlowLife.com, create an account, place an order, communicate with us, or otherwise use our website and related services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with Pep Glow Life.

Information You Provide

We may collect information that you provide directly to us, including:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Account information
• Order and purchase information
• Customer-service communications
• Information submitted through website forms
• Information provided in connection with an order problem, refund request, payment dispute, or product-quality concern
• Purchase eligibility certifications and policy acknowledgments submitted during the ordering process
• Other information you voluntarily provide to us

Payment Information

Payments are processed through third-party payment providers.

Depending on the payment method selected, payment information may be collected and processed directly by the applicable payment provider.

Pep Glow Life may receive transaction-related information such as:

• Payment status
• Payment method type
• Transaction identifiers
• Billing information
• Fraud or verification results
• Refund information

We use this information as reasonably necessary to process, verify, reconcile, refund, or respond to questions or disputes concerning a transaction.

When complete payment-card information is collected directly by our payment processor, Pep Glow Life does not receive or store the complete payment-card number.

Information Collected Automatically

When you use PepGlowLife.com, the website or service providers supporting its operation may automatically collect limited technical information necessary to operate, secure, and maintain the website.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages requested or visited
• Date and time of access
• Referring page
• Website interactions
• Cookie or session information
• Information used for security, fraud detection, and troubleshooting

2. How We Use Personal Information

We may use personal information to:

• Process, verify, and fulfill orders
• Process payments and refunds
• Send order confirmations and shipping updates
• Create and administer customer accounts
• Provide customer service
• Respond to questions, requests, complaints, and product-quality concerns
• Verify purchase eligibility
• Maintain records of purchase certifications and policy acknowledgments
• Detect, investigate, and prevent fraud, unauthorized transactions, abuse, or unlawful activity
• Maintain transaction, payment, fulfillment, and shipping records
• Respond to payment disputes, chargebacks, or financial-institution inquiries
• Operate, maintain, secure, and improve the website
• Diagnose technical problems
• Comply with legal, tax, accounting, regulatory, and recordkeeping obligations
• Enforce our Terms & Conditions and other policies
• Protect the rights, property, safety, and security of Pep Glow Life, our customers, service providers, and others

Pep Glow Life does not currently use personal information for SMS marketing.

3. How We Disclose Personal Information

Pep Glow Life may disclose personal information to service providers when reasonably necessary to operate our business, fulfill orders, process payments, maintain the website, or provide customer service.

These providers may include companies involved in:

• Payment processing
• Fraud prevention and transaction verification
• Website hosting and ecommerce functionality
• Shipping, fulfillment, and delivery
• Email communications
• Customer support
• Website security
• Accounting, tax, legal, and professional services

We provide these parties only with information reasonably necessary to perform their services or facilitate the applicable transaction.

We may also disclose information when reasonably necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Investigate suspected fraud or unlawful activity
• Enforce our agreements and policies
• Protect our rights or the rights and safety of others
• Establish, exercise, or defend legal claims
• Respond to a payment dispute, chargeback, bank inquiry, or payment-network inquiry

If Pep Glow Life is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as permitted by applicable law.

4. Payment Processing

Pep Glow Life uses third-party payment providers to facilitate payment transactions.

When you submit payment information, certain information may be transmitted directly to and processed by the applicable payment provider. Payment providers process personal information according to their own privacy policies, security practices, and legal obligations.

Pep Glow Life may retain transaction identifiers, payment status, order information, billing information, refund information, and related transaction records reasonably necessary for:

• Order administration
• Accounting and reconciliation
• Fraud prevention
• Customer support
• Refund processing
• Payment-dispute management
• Legal and recordkeeping obligations

5. Purchase Eligibility & Policy Records

Products offered by Pep Glow Life are restricted to legitimate laboratory, analytical, educational, or research purposes.

As part of the ordering process, we may collect and retain records associated with purchase eligibility and required certifications.

These records may include:

• Confirmation that the purchaser certified being at least 21 years of age
• Research-purpose eligibility certifications
• Research Use Only acknowledgments
• Acceptance of applicable policies
• Dates and times of certifications or acknowledgments
• Applicable policy or certification versions
• Order and transaction identifiers
• Related security or transaction information

We may use and retain these records to administer orders, enforce our policies, prevent fraud or misuse, maintain transaction records, and respond to payment, legal, or compliance inquiries.

6. Cookies & Essential Website Technologies

PepGlowLife.com may use cookies and similar technologies necessary to operate the website and provide requested functionality.

These technologies may be used to:

• Maintain website sessions
• Remember website preferences
• Maintain shopping-cart functionality
• Support checkout
• Remember entrance-gate selections where enabled
• Support account functionality
• Maintain website security
• Prevent fraud or abuse
• Troubleshoot technical problems

You may be able to block or delete cookies through your browser settings. However, blocking cookies necessary for website operation may prevent portions of the website, shopping cart, checkout, account, or other Services from functioning correctly.

Pep Glow Life does not currently use third-party advertising pixels or behavioral advertising trackers such as Meta Pixel, TikTok Pixel, or Google advertising tags.

If our use of cookies or tracking technologies materially changes, this Privacy Policy and any applicable cookie controls will be updated as appropriate.

7. Marketing Communications

Pep Glow Life may send transactional emails necessary to administer your account or orders, including:

• Order confirmations
• Payment confirmations
• Shipping and delivery notices
• Refund information
• Security notices
• Policy or service notices
• Responses to customer-service requests

If Pep Glow Life offers optional promotional email communications, you may unsubscribe using the unsubscribe mechanism provided in the communication or by contacting us.

Unsubscribing from promotional communications will not prevent us from sending transactional or service-related communications necessary to administer your orders or account.

Pep Glow Life does not currently use SMS or text messaging for marketing purposes.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information as necessary to:

• Complete and document transactions
• Fulfill orders
• Maintain business and accounting records
• Provide customer service
• Process refunds
• Prevent fraud and abuse
• Maintain purchase eligibility and policy-acceptance records
• Resolve payment disputes and chargebacks
• Enforce agreements and policies
• Comply with tax, accounting, legal, and regulatory requirements

Retention periods may vary depending on the type of information, the nature of the transaction, applicable requirements, and legitimate business needs.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with our practices and applicable law.

9. Data Security

Pep Glow Life uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Payment information may also be protected by security measures maintained by our third-party payment providers.

However, no website, network, electronic transmission, or data-storage system can be guaranteed to be completely secure.

If you create an account, you are responsible for protecting your account credentials and for promptly notifying us if you believe your account has been compromised.

10. Your Privacy Rights & Choices

Depending on where you reside and applicable law, you may have certain rights regarding your personal information.

These may include the right to request:

• Access to certain personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information about how personal information is collected, used, or disclosed
• A portable copy of certain information where applicable

These rights may be subject to exceptions and limitations under applicable law.

For example, we may retain certain transaction, payment, tax, fraud-prevention, dispute, security, purchase-eligibility, or compliance records even after receiving a deletion request when retention is permitted or required by law.

To submit a privacy request, contact:

info@pepglowlife.com

We may take reasonable steps to verify your identity before fulfilling a privacy request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

11. California Privacy

California residents may have additional rights regarding personal information under applicable California privacy laws.

Depending on the law applicable to Pep Glow Life and the circumstances of a request, California residents may have rights to request access to, correction of, or deletion of certain personal information and to receive information concerning certain collection and disclosure practices.

Applicable California privacy requests may be submitted to:

info@pepglowlife.com

Pep Glow Life will process applicable requests in accordance with applicable legal requirements.

Sale or Sharing of Personal Information

Pep Glow Life does not sell personal information for money.

Pep Glow Life also does not currently use third-party behavioral advertising or cross-context behavioral advertising technologies intended to sell or share personal information for targeted advertising.

If our practices change in a manner that creates additional privacy rights or opt-out requirements under applicable law, we will update our disclosures and provide any required privacy controls.

12. Children’s Privacy & 21+ Purchase Requirement

Pep Glow Life products may be purchased only by individuals who are at least 21 years of age.

Our Services are not directed to children, and we do not knowingly solicit personal information from children.

If we learn that we have collected personal information from a child in circumstances where collection was not permitted, we will take reasonable steps to delete the information as required by applicable law.

13. Research Use Only

Products offered by Pep Glow Life are intended solely for legitimate laboratory, analytical, educational, or research purposes.

Products are not intended for human or animal consumption, administration, injection, ingestion, diagnosis, treatment, prevention, therapeutic use, or other personal use.

Purchase eligibility certifications and related records may be collected and retained as described in this Privacy Policy.

14. Third-Party Websites & Services

PepGlowLife.com may contain links to or integrations with third-party websites or services.

Pep Glow Life does not control and is not responsible for the privacy, security, content, or practices of independent third-party websites or services.

We encourage you to review the applicable privacy policies before providing personal information directly to a third party.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, technologies, business practices, or applicable requirements.

When this Privacy Policy is updated, the revised version will be posted on PepGlowLife.com and the effective date will be updated.

16. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Pep Glow Life
Email: info@pepglowlife.com
Website: PepGlowLife.com